Loosen them a turn to relax the tension.
Pella door lock stuck.
Lubricate the hinges with silicone spray or 3 in 1 oil.
Wipe off any excess lubricant with a rag.
If your door is new the hinges could be tight until they receive some use.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
Pella does not have instructions readily available for fixing locked shut doors.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
Each case of stuck door can have its own challenges and solutions due to the variety of factors that can contribute to this type of situation and because of the many different door designs door hardware and door functions.
Once the mechanism has been released adjust stiff pella sliding door locks by loosening the screws holding the latching strikes on the inside of the door frame.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
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The door opening may be out of square which can happen as a home settles.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
If either does not operate when the door is open the hardware needs to be replaced.
Once the door is open operate the handle and turn the deadbolt.
Find the latch rail.
The door might be difficult to latch and release if the strikes are misaligned.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
The inside hinge rail screws could be too tight.